FAQs
Ordering & Payment
What payment options do you have?
We've got you covered! Pay securely with credit/debit cards, net banking, UPI, or choose cash on delivery.
Do you offer discounts or special promotions?
You bet! Find the latest deals on our website's Offers section or sign up for our newsletter to stay in the loop.
Can I modify or cancel my order?
Absolutely! Contact us ASAP, and we'll see what we can do. Changes are easiest before your order ships.
Can I use multiple discounts or coupons at once?
Typically, only one discount can be applied per order. Check the terms of each offer.
Shipping & Returns
When will I get my gear?
Standard delivery times are 3-6 days. Find specifics in our Shipping Policy or track your order here.
What's your return policy?
Got the wrong size or changed your mind? No worries! Our hassle-free return policy
Is shipping free?
We offer free shipping on orders above ₹800. Check our Shipping Policy for details.
Do you ship internationally?
Not currently, but we're working on it! Stay tuned for updates.
What if my package arrives damaged?
Of, that's no good! Contact us immediately with photos, and we'll make it right.
Product Questions
How do I find the right gear for my sport?
We're here to help! Browse our sport-specific sections, read product descriptions, or chat with our sports experts.
I'm new to a sport – what equipment do I need?
Let's get you started! Contact us for personalized recommendations or explore our beginner's guides on our blog
Do you offer sizing help?
Yes! Each product page has a size chart. Still unsure? Contact us, and we'll help you find the perfect fit.
Authenticity
Are your products the real deal?
Absolutely! The SCS Seal of Authenticity guarantees genuine gear. We source directly from brands and authorized distributors.
How do I know if a product is authentic?
Our 5-Step Quality Check ensures every item is the real deal. Moreover, we will send you an invoice with your order. Each Brand has a separate way to Authenticity Check
What if I suspect a product isn't genuine?
There is no way that the product which you have received is not authentic. Still in case, contact us immediately! We take authenticity seriously and will investigate the issue.
Do you have certificates of authenticity for brands?
Yes! Check the link
Services
Do you offer sports equipment services?
Yes! We offer racket stringing, bat knocking, and more. Get the full list on our Sports Services page
Can you help with equipment maintenance?
Definitely! Contact us to learn about our maintenance and repair services for specific equipment.
Can you install sports courts or gyms?
Absolutely! From surfaces to equipment, we transform your space into your dream sports arena.
Do you offer equipment customization?
Yes, for some items! Think racket stringing tensions, personalized engraving, etc.
